A COVID UPDATE FOR OUR CUSTOMERS
The past weeks have been a challenging and difficult time for all of us across the Globe and like you, we are all looking forward to getting back to a normal situation again.
Our priority is to continue to service our customers during this difficult time, therefore we’ve made a number of operational changes and implemented safeguards in our facilities to reduce the chance of an exposure:
- All locations are currently fully open in line with government recommendations, regulations and strict hygiene measures (such as greetings and practicing safe distances).
- Deliveries will be made in accordance with any agreements unless notified differently and obviously we ask our third party logistics providers to work according the government recommendations and regulations. Of course collection at our depots remains an option.
- Our account managers will limit their physical visits to customers’ sites where possible. However, they are available by phone, email and video conferencing to deal with any questions or requirements that you may have.
- Our office staff are working from home wherever possible and continue to remain available by phone, email and website.
We will do our utmost to deliver you the service that you have come to expect from Rotrex as your lifting equipment partner and thank you in advance for your understanding. Together we will get through this!
Stay healthy, stay safe,
Your Rotrex Team.
If you’re looking for the UK’s leading winch hire service with the largest range of winches in Europe, you have come to the right place. Here at Rotrex Winches we stock winches of almost every type and line pull, ranging from 100kgs to 200 tonnes, with our skilled winch technicians and engineers able to offer you advice.
Our range of equipment is not limited to our enormous range of winches and winch service. We can also provide our customers with everything from winch cable and rope through to the remarkable Softrak all terrain vehicle, all provided with a full certification package.
A selection of companies we are proud to say are Our Customers
It was very refreshing to attend a vendors premises for testing and find everything well prepared, in good condition, paperwork prepared and with good customer focus, so thanks to you and your team. Talisman Sinopec Energy ...Read more
Great service and a very responsive team. HSS Hire ...Read more
Thank you for your help over the last six weeks, it has made our working day a lot smoother. R and D Construction....Read more
Many thanks for your help, the operatives were raving about the quality of the winch. YRS Group....Read more